Responsibilities
This is a Remote Position:
- Responsible for supporting underwriting through a variety of functions that include new business and renewal policy set up, account coordination, report ordering, data collection and information follow-up.
- Reviews information in insurance applications to help make initial determination on risk acceptability.
- Review rating for accuracy from rating vendor for assigned Underwriter(s).
- Inputs account information into MGA management system.
- Proficient in rating and policy issuance based on binding conditions.
- Promptly handles various requests from Agents and/or Underwriters through phone and written correspondence.
- Works directly with agents to resolve problems and issues.
- Manages account documentation (i.e., proposals, internal risk evaluation documents, etc.).
- Responsible for handling high volumes of transactions.
- Provide back-up for others in the department.
- Responsible for developing and maintaining strong working relationships with internal and external customers.
- Works on special projects as needed or assigned by UA Team Lead and/or Manager
- Minimum of 2-3 years in the property casualty insurance industry.
- Policy Service background with emphasis in Customer Service, working with brokers, agents, and insureds.
- Experience with: Agency Management Systems, various Policy rating and issuance systems; (IMS, Insurity, Policy Decisions a plus).
- Working knowledge of ISO, Oden, NCCI or other various 3rd party Underwriting rating and risk assessment apps/tools.
- High School Diploma required. College degree or equivalent work experience desired.
- Industry designations a plus (AINS, AIS, AU)
- Proficient with Microsoft Word, Excel and other database software.
- Working knowledge of insurance coverages, procedures, and rating.
- Excellent communication skills, both verbal and written.
- Familiar with common insurance terminology, self-starter, team player willing to learn.
- Ability to multi-task and prioritize work efficiently.
- Willing to jump in to help others achieve overall team goals to benefit the organization.