3 year renewable contract on Hybrid model
Are you ready to take your IT skills to the next level and be at the forefront of cutting-edge technology? If you're a technical genius with a passion for innovation and a desire to work in a dynamic, fast-paced environment, we've got the perfect opportunity for you! Role Title (Role Level): VDI Stack Monitoring Specialist (Senior)
Essential Skills Requirements
- Experience in Azure Monitoring Tools
- Experience in VMWare Horizon Cloud prefereably Next Gen
- Experience in Azure Networking
- Knowledge of VMWare Workspace ONE Access and Unified Endpoint Management
- Knowledge of Microsoft Intune
- Knowledge in Scripting (Powershell)
- Experience in VMWare Intelligence
- Experience in VMWare Freestyle
- Experience in operation of Windows Servers (higher then 2016)
- Experience in Windows Client (Windows 10 / 11) OS troubleshooting and patch management
- Experience with Active Directory and GPO
- Experience with Scripting (PowerShell, Python etc.)
- Experience Citrix Xen-Desktop (higher then 7.x) and Xen-App (higher then 7.x) full stack
- Experience Citrix Netscaler (higher then 12.x) and Storefront
- Experience Citrix XenServer (higher then 7.x)
- Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)
- Experience monitoring tools (Aternity, SCOM, AZURE, Nagius, Dynatrace etc.)
- Experience in troubleshooting in infrastructure
- Experience in data driven monitoring and analytics
- Experience with ITL processes (Incident, Change and Problem management)
- Plan and execute maintenance tasks (change management)
- Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
- Resolve incident tickets
- Analyze and resolve problem tickets
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Microsoft W365
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
- Automated problem remediation
- Machine learning (ML) for data analytics
- Network troubleshooting skills
- Understand Rest API technology
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
- A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
- 5+ years
- Operations experience with Citrix VDI and App stack
- Experience with windows desktops and server support
- Experience with Windows Terminal Server
- Experience with software packaging and image creation
- Experience with hardware and software lifecycle
- Experience with ITIL processes (Problem, Incident, Change management)
Be part of a global team responsible for the development and operation of the COMPANY Digital Workspace that includes the product Virtual Device (VDI). Our Product vision: We provide virtual desktops and apps within 10 minutes to our customers worldwide. The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners. This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps. Our service delivery is for all company processes within the COMPANY Group.
- Be involved in the maintenance and operation of a global COMPANY Digital Workspace infrastructure for virtual devices.
- Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.
- Make sure that the infrastructure for VDI platforms run smoothly
- Actively work on constantly improving operational excellence including automation and proactive monitoring approaches
- Collaborate with an international product team, external providers, vendors and end-users.
- Treat security as a first-class citizen
- Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability
- Work with other IT teams on integration of new features and components
- Main function:
- Be responsible for the operations and standardization of the COMPANY enterprise VDI infrastructure, platform and desktop components.
- Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
- Continuously work on improving the operational stability
- Work on automation of platform operations, troubleshooting and maintenance topics
- Install, configure, maintain and deploy virtual Apps and desktop images
- Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession
- Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace)
- Application and Server hardening (e.g., Ivanti)
- Worked with Application Monitoring tools
- Cutting edge global IT system landscape and processes
- Flexible working of 1960 hours in a 12-month period
- High Work-Life balance
- Remote / On-site work location flexibility
- Affordable COMPANY Group vehicle promotions (buying or leasing options available, terms and conditions apply)
- Highly motivating, energetic, and fast-paced working environment
- Modern, state-of-the-art offices
- Dynamic Global Team collaboration
- Application of the Agile Working Model Methodology
