Posted on: 06 June 2023
ID 861778

Ward Hostess Day/Night

Duties & Responsibilities
  • Ensure that patients have ice water at all times
  • Urns to be full at all times and turned on
  • Serve patients with tea/coffee and alternative snacks
  • Menu cards to be filled in correctly with choice of patient and returned to kitchen as soon as possible
  • Diet list to be updated before meals and alterations should be brought to attention immediately
  • Trolleys to be taken from kitchen to wards, orderly and returned after serving patients with meals
  • Check trays are complete before placing in trolley and before setting in front of patient. Incomplete trays are unacceptable!
  • Patients meals are served on trays but trays are to be removed immediately after patient has eaten
  • Cutlery must be washed after every meal and served in cutlery bags. Strict controls to be kept by ward hostess
  • You are responsible for cutlery used in the ward & this is to be locked away when not in use.
  • The ward kitchen must be neat and tidy at all times. No trays are to be left in ward kitchen after meal has been eaten - bring immediately to fedics kitchen
  • Ward hostess are to be neat, clean & tidy at all times. Must always be in full uniform and up to fedics standard
  • Private patients will receive in addition: o the morning news paper of their choice o refreshment for direct family member visiting o receive Healthwise chocolate with evening tea or coffee o be able to order meal from a la carte menu
Skills and Competencies
  • Ability To Work in a pressurised environment
  • Good Communication Skills at all Levels
  • Knowledge of Fedics Hygiene & Quality Standards
  • Well Presented, Neat & Professional Image
  • Motivated self starter
  • Able to operate with little Supervision
  • Flexible in terms of Working Hours weekends/ public holidays (7 day operation)
Qualifications
  • Matric
  • Previous experience in a hospital environment
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