How you will make an impact:
As our Warehouse & Logistics Manager, you'll be at the helm of our distribution centre, overseeing stock, fleet, and the smooth sailing of deliveries to ensure our pet products reach customers on time, every time. Think of it as orchestrating a symphony of wagging tails and happy customers, all while keeping costs in check and maintaining top-tier safety standards.
What youll be doing:
Distribution & Planning:
- Collaborate with the Route Planner to create the most cost-effective delivery routes. Track how well we're doing and refine for maximum efficiency.
- Communicate with Sales and customers like a logistics whisperer, updating them on deliveries, delays, and ways to improve our service.
- Keep track of open orders and implement foolproof plans to ensure they're delivered on time, every time.
- Reinforce control measures for proof of delivery (POD) tracking no more where's the delivery slip? moments!
- Keep all admin and filing up to date, so no box gets left behind (literally or figuratively).
- Monitor staff efficiency, ensuring the team is as agile as a Border Collie on a mission.
- Ensure compliance with Food Safety and Occupational Health and Safety standards because we care about our team and customers.
- Make stock receiving and storage practices run like clockwork. Spot-check deliveries, monitor discrepancies, and handle overstock with finesse.
- Enforce stock rotation practices like FIEFO first expiry, first out (were all about fairness, especially for our products).
- Conduct regular stock counts with accuracy and precision.
- Investigate stock variances like a detective on the case.
- Organise full stock counts to keep everything in order and minimise those pesky variances.
- Keep returns procedures smooth and seamless. Yes, even the "boomerang" stock.
- Keep your admin skills sharp, ensuring credit notes are accurate and on time.
- Keep the records up to date and report on warehouse performance like the logistics wizard you are.
- Monitor warehouse and distribution costs to ensure we stay within budget (yes, we like to keep our wagons loaded efficiently).
- Oversee fleet administration: refuelling, maintenance, and keeping our vehicles running as smoothly as a Greyhound on a racetrack.
- Address any fleet-related concerns like a logistics superhero.
- Manage the fleet with the same care you'd give your own car.
- Manage your team with leadership and empathy, promoting growth and development.
- Handle attendance, performance, and all those HR bits and pieces like an absolute pro.
- Approve leave and manage overtime like the logistics superstar you are.
- Create an environment where our team can grow, thrive, and be part of the awesome company culture weve built.
Were Africas leading pet nutrition brand, and we are actively driving our expansion to international markets. Youll be working with a brand thats proud of its roots but is aiming for a global stage. Were serious about innovation, teamwork, and making sure we stay ahead in the pet care industry.
The Must-Haves:
- Go-getter attitude, someone that thrives on continuous improvement
- Someone that can drive performance through their teams
- A certificate or diploma in Logistics Management, Business Administration, or a related field
- Someone with 5+ years of experience managing a warehouse or distribution centre
- 3 years of proven experience managing people (because team spirit is everything!).
- A valid drivers licence and your own wheels (were all about that mobility)
- Proficiency in MS Office (advanced Excel skills are a bonus!)
- Familiarity with ERP systems
- Knowledge of the geographical area and our customer base because knowing the lay of the land helps us go the extra mile
