A leading company in the pet industry, our client specializes in importing, warehousing, and distributing high-quality pet food and accessories throughout South Africa. Serving a diverse range of customers including online retailers, veterinary clinics, and pet specialty stores, the company has been a trusted name for over 13 years.
Key Responsibilities
- Working Hours: Typically 08:00 to 17:00, Monday to Friday. Extended hours may be required, with a rotating schedule for lock-up duties in coordination with the Distribution Supervisor.
- Qualifications: Preference for candidates with relevant qualifications.
- Experience: Proven track record in warehouse management, with expertise in operating and serving as the Super-User of a Warehouse Management System (WMS).
- Warehouse Operations:
- Receipt and Dispatch Areas: Structuring and managing processes.
- Pick Face Management: Effective management of shelving, mid-tier racking, and heavy-duty racking.
- Dispatch Staging: Ensuring quick and efficient loading of vehicles.
- Root Cause Analysis: Investigating issues to improve pick and delivery accuracy.
- Fleet Management: Optimizing vehicle use and efficiency.
- Act as the WMS custodian, understanding daily operations and system intricacies.
- Continuous Improvement:
- Conduct thorough root cause analysis of picking or delivery failures to prevent recurrence.
- Inbound Receipting:
- Manage all aspects of supplier order receipting, ensuring accuracy and correct putaway.
- Oversee reverse logistics for customer returns and manage short-dated inventory for alternative sales channels.
- Outbound Order Preparation:
- Oversee the picking, checking, staging, and dispatch of small customer orders and inter-branch transfers.
- Distribution:
- Optimize fleet for last-mile delivery, increase on-time delivery, and reduce failed deliveries.
- Understand routing and scheduling, ensure Proof of Delivery (POD) administration, and manage fleet costs.
- People and Capacity Management:
- Foster strong team cohesion and performance.
- Handle discipline and performance management.
- Optimize the use of subcontractors to meet capacity requirements.
- Metrics:
- Establish and monitor operational metrics to measure success against targets.
- Health and Safety:
- Maintain a strong safety culture and ensure compliance with health and safety regulations.
- Act as the SHE Site Representative, ensuring all site compliance with health and safety standards.
- Facility Management:
- Ensure the warehouse and office facilities are well-maintained and fit for purpose, including the operability of solar and backup systems.
