Web Content Administrator

Established in 2001, RSAWEB is South Africas fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google the best-rated ISP in South Africa. We are extremely proud of being the current two time winner of KFMs Best of the Cape Awards: Best ISP in 2021 and 2022, being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customers experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Specialisation fields:

• Cloud infrastructure
• Enterprise connectivity
• Mobile connectivity and data management
• Fibre-to-the-Home (FTTH)
• Fibre-to-the-Business (FTTB)

At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

• Creativity
• Humanity
• Innovation
• Passion

Where will the successful candidate fit in?

Step into the role of a Web Content Administrator, the creative force at the heart of our Marketing team. Reporting directly to the Head of Marketing, youll be more than a content creator youll be a digital visionary. Collaborating closely with our Design Team, your daily tasks will involve breathing life into our online digital presence. From identifying content changes to updating our website and maintaining a dynamic content library, youll be the architect of our online narrative.

Your expertise in WordPress and WooCommerce is non-negotiable, coupled with a dazzling set of design skills in Photoshop, Illustrator and Elementor. Were not just looking for an administrator; were seeking a creative maven with a proven track record in content management.

If youre ready to be the storyteller of our digital evolution, we want to hear from you. Join us on this exciting journey where you wont just shape content youll shape the future.

Job Duties

• Content Management:

Utilise WordPress as the primary Content Management System (CMS) to update, edit, and maintain website content.

Create and optimise web pages using Elementor, ensuring a visually appealing and user friendly design.

Collaborate with cross-functional teams to gather and implement content updates on the website.

• eCommerce Management:

Maintain and update product information, images, and pricing through WooCommerce.

Troubleshoot and resolve any issues related to the WooCommerce plugin.

• SEO Optimization:

Implement basic SEO best practices to enhance the visibility of web content.

Collaborate with various teams to incorporate relevant keywords and constantly improve search engine rankings.

• Design Skills:

Create visually stunning and effective web pages by leveraging design skills, ensuring alignment with brand guidelines.

Develop and optimise graphics, images, and multimedia elements for online use.

Collaborate with the design team to enhance overall website aesthetics.

• Communication:

Collaborate closely with the Marketing team to understand content requirements and marketing initiatives.

Communicate effectively with stakeholders, providing updates on content status, timelines, and potential issues.

Craft compelling and error-free written content for web pages, ensuring clarity and consistency in messaging.

• Attention to Detail:

Demonstrate a meticulous eye for detail, ensuring accuracy and consistency in all digital content. Conduct regular audits to identify and rectify any errors, broken links, or formatting issues on the website.

Requirements

• Matric Certificate is essential
• Diploma and/or Bachelors degree in Marketing, Communications, or a related field.
• Minimum of 2 to 5 years of experience in digital content management, with a strong focus on WordPress, Elementor, and WooCommerce
• Proficient in graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator) will be advantageous
• Excellent verbal and written communication skills, with the ability to convey complex ideas concisely
• Strong attention to detail and commitment to delivering error-free, high-quality content
• Ability to adapt to changing priorities and work effectively in a fast-paced environment

Benefits

• Company contribution to medical aid
• Retirement annuity contribution
• Discounted internet connectivity
• Free barista-prepared coffee, breakfasts, and snacks
• Employee wellness programme (ICAS) that provides free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals
• Exposure to the latest industry technologies and standards
• A work environment that rivals the very best!