As the world's leading reinsurance company with 40, 000 employees at over 50 locations in all parts of the world, our client introduces a paradigm shift in the way you think about insurance.
About The Role
The Website Consultant will be responsible for collaborating with international cross-functional teams to conceptualize and implement user-centered web experiences that meet business objectives and improve website performance.
This role will directly report to the Global Head of Digital Communications.
Your Job
- Conduct user research and analysis to identify areas for improvement on the websites
- Consult and collaborate with internal stakeholders, including product managers, developers, webmasters, marketing business partner and content owners to implement changes and improve website functionality
- Use data and feedback to optimize the user experience and conversions, including improving navigation, layout, and content
- Manage website projects from initial set up and concept to go live based on an existing component stack
- Create user flows and wireframes to articulate website and component concepts and interactions
- Develop prototypes and conduct user testing to validate component concepts and gather feedback
- Collaborate with visual designers and developers to ensure components designs are implemented effectively
- Create and maintain a consistent user-centric experience across the website, ensuring that all pages are user-friendly and intuitive
- Continuously monitor website metrics and user feedback from internal and external stakeholders to identify opportunities for improvement
- Participate in design reviews and provide constructive feedback to other team members
- Quality assurance of the website with regard to corporate design, spelling and broken links
- Stay up-to-date with the latest trends and best practices in UX design, web design, and technology
- Bachelor's degree in a relevant field such as digital communication, website management, marketing or web design.
- At least 5 years of experience in website optimization, ideally in a global corporate organization
- Excellent knowledge in using CMS tools like AEM
- Experience using analytics and A/B testing tools such as Adobe Analytics
- Strong knowledge about accessibility standards
- Strong knowledge of design and prototyping tools such as Figma or Adobe Creative Suite
- Knowledge of HTML, CSS, and JavaScript
- Excellent communication, collaboration, and problem-solving skills
- Ability to work independently and manage multiple projects simultaneously
- Excellent written and spoken English
- Empathy and a sense of humor
