Wellness Warehouse was launched with the vision of creating a holistic health destination for conscious consumers wanting to live life well for themselves, their communities and the planet.
Rather than rest on our laurels, we are continuing to grow and evolve, offering an innovative and collaborative working environment that encourages individual and community development through ongoing learning.
Our talent strategy is to recruit people as brand ambassadors and change agents at every level of the business, empowering them through our Wellness Training Academy.
Youre perfect for the Wellness family if you have a passion for wellbeing, genuinely care about making a positive difference in peoples lives and are a motivated team player committed to exceptional customer service.
We invite you to join us on the wonderful Wellness journey!
As One of the TEAM
Our customer experience is always front of mind and is the Why behind what we do. As a store administrator you will perform all relevant administrative functions for the store. In the absence of the store leader, team leader you may be required to oversee the effective functioning of the store and assume the role of keyholder. Your contribution to the business will be to bring an organised and detail-orientated approach to your responsibility areas and a willingness to continually learn and collaborate with the rest of the team.
Direct Experience Of The Individual / Behaviours
Organized
- A genuine ability to plan, organise and ensure processes and disciplines are followed
- Natural drive and excitement about paying attention to the detail with a strong emphasis on accuracy
- Open to feedback and collaboration with an understanding of the importance of team interdependence
- A genuine love of being of service and delighting customers through experience and product
- Open to continuous improvement through knowledge and skill development in the wellness sector
Customer Experience
- Professionalism, housekeeping, store look and feel, know layout of store to direct customers to products
- Opening & closing procedures, ticketing, effective merchandising as per guidelines, timeous capturing of supplier invoices
- IBT docs, accurate processing of adjustments, IT, and maintenance ticket logging
- Stock control - accurate receiving and checking of all store deliveries as per store manual, stock counts & product expiry checks
- Cash handling: assist with POS - overrides, processing & reconciling refunds & petty cash, banking - floats & change, cash up investigations
- Competitive, market-related salaries based on skills and experience
- Remuneration based on a cost to company model
- Provident fund, death and disability cover (permanent team members)
- Performance incentives
- Team member discounts on in-store and online purchases
- Bonus birthday leave day
- Exceptional training and knowledge aquisition through our in-house Wellness Training Academy
- Exceptional product training with suppliers of our key brands
- Free Wellness Healthy Happenings event access
- Involvement with a community of people who really care about making a difference in the world
- Grade 12
- Minimum 2 years retail experience (1 year that is admin)
- Fully computer literate
- Good financial skills and an affinity for numbers
- A genuine interest in health and wellness - brand ambassadors
- Very good written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Competency Assessment Achieved
