- Administration of withdrawal/retrenchment claims.
- Assessment of documents in line with company standards and procedures
- Corresponding with members or employers via mail, e-mail or telephonically
- Calculating benefits payable
- Completing and submitting necessary statistical reports
- Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act
- Preparing claims for payment of benefits on the Workflow and mainframe systems.
- Ability to prioritise and draw conclusions from data.
- Work well under pressure and towards set deadlines.