In this role, you will manage daily activities such as daily job schedule for workshop repairs, services, warranties. You will be responsible for general administrative functions, creating Quotation and Invoicing. You will also be in charge with monthly forecasting and reporting.
Role Responsibilities Include
- Invoicing - To process and ensure the accuracy of the invoices.
- Spares allocation - allocation of spares from stores to the scheduled work as requires
- Work in Progress WIP report: Reconcile all open outstanding jobs where cost allocated too
- Back Log Report sales orders - investigate and process Back log report on Sales orders
- Order Processing
- Sales forecasting
- Credit notes - Assist the invoicing clerk to investigate and process Credit notes
- Quoting Generate quotes and sent it to customers Do quote follow-ups
- Filing general filing and scanning of documents on all internal systems
- Job Scheduling and planning schedule technician jobs check with technicians on progress
- Technician Productivity & Time Management
- General administration
- General customer services
- Grade 12 and Basic Administration experience
- 3 - 5 Years of relevant experience
- UPS Product and Battery Knowledge
- MS office skills
- Planning and Organization skills
- Sound problem solving
- Sound written and verbal communication skills
- Detail orientated
- Strong analytical and numerical skills
- Eagerness to learn and grow in role
- Syspro and SAP experience
- Adhering to policy and procedures, principles and values
- Presenting and communicating information
- Applying expertise
- Delivering results and meeting customer expectations - Customer Service driven
- Able to follow instructions pertains to the BU
- Coping and work under pressure
- Teamwork
- Good Work Ethic
- Flexibility/Adaptability
- Interpersonal Skills
- Managing the equipment book in process and Job scheduling
