Reference Number MOT230711-1
Job Title Workshop Foreman Kia South Africa (Pty) Ltd
Branch/Department Weltevreden Park
Job Type Classification Permanent
Location - Town / City Johannesburg
Location - Province/Area Gauteng
Location - Country South Africa
Job Description
To coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures.
Specific Role Responsibilities
- Ensure an optimal productive and an efficient team.
- Ensure Quality workmanship delivered to customers.
- Communicate technical information, challenges and decisions to customers.
- Ensure engaged workshop staff.
- Development of employees and ensure required certification is in for the specific tasks.
- Responsible for Health and Safety.
- Admin functions- Check Job cards etc.
- Manage workshop assets.
- Plan and Gear workshop team according to available hours daily
- Assist technicians with diagnostic problems
- Test drive vehicles
- Supervise technical staff.
- Communicate with customers n technical matters
- Oversee teamwork between Service Advisors, Booking clerk and Technicians.
- Maintenance of hand tools
- Quality workmanship is rendered by technicians
- Manage apprentices
- Oversee correctness of job cards, clocking hours etc.
- Manage work in progress
- Grade 12/Matric
- Qualified Technician
- Computer Literacy
- Knowledge of Kia and dealerships policies and procedures
- Knowledge of service core processes
- Supervisory/Management courses would be beneficial
- Previous relevant work experience as a Technician
- Supervisory skills
- Customer Focus and Relationships
- Communication and Influence
- Computer Literate. Audi System Use
- Market and territory Focus
- Brand alignment
- Professional and technical expertise in vehicle service and repair maintenance
