Posted on: 22 February 2023
ID 852711

Product Lead: CX & UX Tech

JOB OVERVIEW
Reporting to the Chief Operating Officer, you are both a hunter, a farmer, a techie and a people person. Essentially, youre the all-rounder that can take a product line and grow it from the ground up. This is the opportunity to flex that entrepreneurial itch and build a product offering into its own division.

You have an energetic personality and understand what it takes for a team to win. You are a self-driven and motivated individual who wants to expand your career with a fast-growing technology solutions provider. Your ability to demonstrate any or all of the following is key:
  • a successful track record in selling SaaS or technology solutions to brands and/or agencies, and/or
  • a history of solutions consulting for technology companies to enterprise brands and/or agencies, and/or
  • a successful history of using similar products as listed below, in your day-to-day operations.
The products requiring a Product Lead are our CDP & Customer Experience technology platforms, spanning CDPs (mParticle), Single Voice of Customer solutions (Chattermill) Customer Engagement Platforms, Journey Orchestration platforms and Continuous Product Design technology (Quantum Metrics).

MINIMUM REQUIREMENTS
  • You have been a super-user or implementation specialist on any of the technology types listed above
  • the alternative is experience in selling, supporting or marketing software solutions, software solutions consulting and/or Key Account Management
  • The ability to pitch and present complex business solutions to the C-Suite of enterprise organisations
  • The ability to consult with enterprise organisations and solve complex customer experience problems through the combination of technology and services
  • Experience in working within CRM, CX, UX, technology consultancies, digital agencies or other marketing solutions environments essential
  • Ability to work effectively with internal teams in sales, pre-sales, client services and marketing
  • Industry-related experience to recognize the influencers, decision-makers and other stakeholders in the client organisation and articulate our value propositions to align with business objectives
JOB DESCRIPTION
  • Manage partner relationships and ensure that YOUKNOW is well-represented
  • Expand the brand of our products to our markets in South Africa and Sub-Saharan Africa
  • Collaborate with Marketing Team to promote product offerings to our database
  • Run regular networking events to showcase your products
  • Build business relationships, network and drive the adoption of your product stable in the market, with the view to generating leads and opportunities on a quarterly basis
  • Consult with all inbound leads to see whether your product set, or potentially any other within YOUKNOW, may solve their requirements
  • Drive the conversion of leads to closed sales through a consultative, solutions-driven approach. We're looking for problem-solvers, not salespeople
  • Work with other account managers and sales team at YOUKNOW to cross-sell your product portfolio to existing clients and opportunities
  • Be responsible for a successful handover of all aspects of the deal post-sale to the Customer Success team, which will follow with training, onboarding and after-sale support
  • As you grow your market share, recruit and hire team members, as required, to assist with sales and support - based on your product lines revenue achievements and client requirements
  • Weekly, Monthly and Annual Budgeting and Forecasting of sales
  • Monthly reporting and feedback
SOFT SKILLS
  • Structured and strategic approach
  • Consultative approach to solutions
  • Self-driven
  • Organised
  • Motivated and able to work under pressure
  • Ability to organise and prioritise responsibilities
  • Passion to educate, consult and sell
PACKAGE STRUCTURE
  • Base salary (to be determined on historical expertise in this space)
  • Attractive Commission Structure
  • Income Continuity and Disability Benefits
  • 25 days leave + potential for 'Summer Fridays' where the whole company takes an additional long weekend during summer months (based on company performance)
Occupation:
IT, computing jobs


This job offer is not active at the moment.
Apply for a job
You have already applied to this job position
Save ad
Transnet Bakkies Truck Tenders 078 203 6974
Jobin.co.za
Transnet Bakkies Truck Contract 078 203 6974

Transnet Bakkies Truck Contract 078 203 6974

Transnet
Pretoria / Tshwane
Jobin.co.za
Dihlabeng hospital jobs available

Dihlabeng hospital jobs available

Dihlabeng hospital
Bethlehem
Jobin.co.za
TWO RIVERS PLATINUM MINE JOBS AVAILABLE

TWO RIVERS PLATINUM MINE JOBS AVAILABLE

TWO RIVERS PLATINUM MINE
STEELPOORT
Jobin.co.za