The Key Purpose of this role is to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a projects organization and timeline. Project management for related process improvement efforts, mapping and implementation of new processes, assignment of related work, and provide process training to analysts.
Key Roles and Responsibilities:
- Developing project scopes and objectives.
- Ensuring resource availability and allocation and delivering every project on time within budget and scope.
- Stakeholder Management & ensuring technical feasibility.
- Measure project performance using appropriate systems, tools and techniques.
- Report and escalate to management as needed.
- Manage the relationship with the client and all stakeholders.
- Perform risk management to minimize project risks.
- Establish and maintain relationships with functional specialists and process owners.
- Create and maintain comprehensive project documentation.
- Excellent interpersonal and communication skills with a customer service mindset and strong team orientation.
- Process Mapping.
- Proven proficiency with MS Office Suite including Excel skills and intermediate PowerPoint.
- Proven presentation skills to Sr Management.
- Higher level of contact with other internal department management including senior management from finance/accounting or related groups.
- High sense of urgency and ability to work independently.
- Driven to aggressively pursue process improvement using the PDCA methodology.
- Problem solving skills and decision-making techniques.
- Bachelors degree: business degree
- Advance degree or professional certification preferred
- 3+ years business related process experience preferred
- Band VI